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Account, plans and security

Account settings control who can approve facts, who can publish, and which public plan you are on.

Last updated 7 October 2026

Roles

Give each person the smallest role that matches the work. Open Settings in the sidebar to manage the account, then assign the role there.

RoleWhat that person can do
OWNERControls the account.
ADMINManages people and sensitive settings.
MEMBERDoes the daily work, including review where you allow it.
VIEWERCan read without approving facts or turning on public publishing.

Plans and billing

Compare the public plans before you start a paid plan. Billing is enforced in the Basiro App, not on this website.

PlanPublic priceWhat you measure
Free Audit$0, one time1 brand, 10 AI questions, 1 engine, 1 sample. Not recurring monitoring.
Growth$149 per month1 brand, up to 50 questions, 2 engines, weekly full measurement, up to 10 priority questions daily, Answer Accuracy, citations, remediation and targeted proof.
Scale$499 per month3 brands, up to 200 questions per brand, 4 engines, weekly full measurement, up to 30 priority questions daily, additional samples, advanced citation intelligence, remediation workflows and targeted proof.
EnterpriseCustom pricingNo public numeric price. Book a strategy call or contact [email protected].
Agency / PartnerPartner pricingA separate commercial model, not a fifth self-service plan. Contact Basiro.

Security

  • Knowledge Hub is private by default. Roles limit who can approve facts or turn on public publishing.
  • Access to the Basiro App is for signed-in people on the account.
  • Basiro handles business content you choose to provide, including documents and approved facts. Do not send secrets, customer lists or private credentials as knowledge sources.

What this does not prove

  • A plan name does not guarantee ranking or citation.
  • A role does not publish the Knowledge Hub by itself.