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Account, plans and security
Account settings control who can approve facts, who can publish, and which public plan you are on.
Last updated 7 October 2026
Roles
Give each person the smallest role that matches the work. Open Settings in the sidebar to manage the account, then assign the role there.
| Role | What that person can do |
|---|---|
| OWNER | Controls the account. |
| ADMIN | Manages people and sensitive settings. |
| MEMBER | Does the daily work, including review where you allow it. |
| VIEWER | Can read without approving facts or turning on public publishing. |
Plans and billing
Compare the public plans before you start a paid plan. Billing is enforced in the Basiro App, not on this website.
| Plan | Public price | What you measure |
|---|---|---|
| Free Audit | $0, one time | 1 brand, 10 AI questions, 1 engine, 1 sample. Not recurring monitoring. |
| Growth | $149 per month | 1 brand, up to 50 questions, 2 engines, weekly full measurement, up to 10 priority questions daily, Answer Accuracy, citations, remediation and targeted proof. |
| Scale | $499 per month | 3 brands, up to 200 questions per brand, 4 engines, weekly full measurement, up to 30 priority questions daily, additional samples, advanced citation intelligence, remediation workflows and targeted proof. |
| Enterprise | Custom pricing | No public numeric price. Book a strategy call or contact [email protected]. |
| Agency / Partner | Partner pricing | A separate commercial model, not a fifth self-service plan. Contact Basiro. |
Security
- Knowledge Hub is private by default. Roles limit who can approve facts or turn on public publishing.
- Access to the Basiro App is for signed-in people on the account.
- Basiro handles business content you choose to provide, including documents and approved facts. Do not send secrets, customer lists or private credentials as knowledge sources.
What this does not prove
- A plan name does not guarantee ranking or citation.
- A role does not publish the Knowledge Hub by itself.
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